Transforming Businesses

ServiceNow platform strategy matters. Let our strategic guidance help you transform your organization.

Full Platform Lifecycle Guidance

Being strong on the ServiceNow platform from both a technical and architecture perspective isn't our only best qualities.  We're there to help guide you along your ServiceNow journey via roadmapping, process design, as well as governance of the platform once you've live.  All of which are vital to ensure your ServiceNow platform is set up for long-term success and scalability.  

Implementation Roadmap

Based on your priorities, what should you implement? In what order should you implement? How does my implementation approach impact your run-state? We know the answers to these questions.

Platform Architecture

Design best practices in order to scale the platform correctly and expand the platform beyond ITSM, while keeping to out-of-box principles.

Run-State Governance

We help you manage team structures, managing sprints, work Intake, development best practices, and the upgrade process.

Defined Processes

We focus on defining processes while utilizing best practices. This ensures that you’ll get the most out of the platform and  provide the user experience that your business is craving


What our clients are saying

“NovoScale provides a flexible model that complements our staffing needs. They invest a lot of time in their employees and maintain a highly-skilled staff. I really appreciate the way they work as a partner and collaborate with us to understand the complexities of our instance as well as our business model and recommend the best approach.”

— Jennifer Fix, Platform Application Manager, RTI International